Unfortunately, we do not offer refunds or cancellations for orders at this time.

Exchanges are accepted within 14 days of your purchase with tags attached and no signs of wear.

Exchanges are accepted at designated location or via mail.

Sale and clearance items are Final Sale.

Bathing suits & Undergarments are Final Sale.

Previous orders may only be exchanged with items that are currently available (pre-orders are excluded from exchanges).

Pre Orders wont be eligible for Klarna payment program. 

Pre-Orders will be shipped 1-2 business days after their arrival.

Order confirmations are automatically sent to the email provided with the submission of each order.

For questions and inquiries you may call or text 443-248-9010, Monday thru Saturday 12:00pm to 7:00pm or email Customerservice@guiltykouture.com

Please allow 2-3 business days for processing of your order. If you need your order sent within a certain time frame, please contact us for assistance at Customerservice@guiltykouture.com